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ABOUT
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At Nuclear Imaging Services, we are dedicated to delivering superior Customer Service. We will make every effort to make sure your experience in setting up a nuclear department or new camera is easy and hassle free.
Based on just a few of our client service surveys, we interviewed our customers to find out why they gave us 5 out of 5 points when rating NIS equipment, staffing services, maintenance service and isotopes. Here is how we fared, as we share our testimonials. We hope hearing about others' experiences with our company, will help you make a confident decision when choosing NIS for your nuclear medicine needs.
BCS Heart Group commends NIS Services by saying,
“The NIS service has been great, we bought a gamma camera and have the service contract and the entire setup process was great… I would definitely rate them high above average. The whole experience has been so great, and I have really enjoyed this Pulse machine, it’s so fast! And, the reclining part is so great with patients that are usually difficult to move, I just sit them on the seat and the machine does it all. As far as the acquisition station & processing time, it’s so fast that it is finishing processing before they even get up! It’s definitely the fastest, easiest machine I’ve worked with to date.”
“Our facility has used NIS for several services; they cover our service contracts on two machines, (Gamma & Echo) one of which we bought from them. We’ve also used NIS for purchasing supplies, miscellaneous medical equipment, and also their temporary staffing service too. We continue to use NIS because we really shop around, and NIS always gives us the best price. They are definitely in keeping with their philosophy for customer service…very attentive. When we need something, NIS is right there with no problems, when we call. We’ve been so satisfied with other services, we even contracted them for computer upgrades here at our office. The experience with buying equipment from NIS was wonderful, they were very informative. NIS doesn’t just sell a piece of equipment and then leave you behind, the ongoing support is outstanding. I would highly recommend Nuclear Imaging Services to anyone else.”
Heart Clinic Staff of Kentucky shares,
"NIS handled our services in a professional and competent manner. We had a few issues in the beginning, (billing) and they were right there to help when we did. We are very happy now. Donnie and Aaron were great, and they really wanted to make sure we were taken care of. They worked with us on the applications and stayed until we understood it. I would surely recommend NIS to other nuclear practices."
Rio Grande Heart Specialists adds,
"NIS has provided us with our new camera, and we love it. Everything has been great, we haven't had any problems at all. They're very good about talking to people, letting us know what is going on during the whole process. We were a little concerned in the beginning how our service was going to be, because of the distance (NIS is in another city) but the response time has been great. They have been quick to be here for us if we ever need anything. That's it, they've just been great.
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